7 days to make sure it is right
Every purchase includes a 7-day return policy. The 7 days start on the date your equipment is delivered.
- Return period
- 7 days
- Starts
- On the delivery date
- How to start
- Call or email us
- Refund to
- Original payment method
Your 7-day inspection period
You have 7 days from the date your purchase is delivered to inspect it. If you are not satisfied, contact us within that time to start a return.
To be eligible
- You contact us within 7 days of the delivery date
- The equipment is in the same condition as when it was delivered
- No modifications, repairs or alterations have been made
- Hours of use are within a reasonable amount for inspection
- All keys, manuals, documents and included items are returned
Not eligible
- Requests made after the 7-day period
- Damage or use beyond inspection after delivery
- Equipment that has been modified, repaired or altered
- Missing keys, manuals, documents or included items
- Sales made under a written agreement that states otherwise
How a return works
Four steps, all confirmed with you along the way.
- 1
Contact us
Call or email within 7 days of delivery. Tell us what you purchased and the reason for the return.
- 2
We review it
We confirm the equipment meets the conditions above and explain the next steps.
- 3
Return transport
We work out the return transport with you and confirm the details before anything is scheduled.
- 4
Refund processed
Once the equipment is received and inspected, your refund goes to the original payment method.
Return questions
Something else? Email sales@ltsalesinc.com.
When does the 7-day period start?
It starts on the date your purchase is delivered to you.
How do I start a return?
Call 765-308-5223 or email sales@ltsalesinc.com within 7 days of delivery. Tell us what you purchased and why you would like to return it.
How does the equipment get back to you?
We go over the return transport with you when you contact us, and confirm the details before anything is scheduled.
How long does a refund take?
Refunds are processed after the equipment is received and inspected. The time it takes to reach your account depends on your payment method and bank.
Questions about a return?
Our team will walk you through the process and answer anything you need to know.